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INTERVIEW GUIDE FOR MID

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INTERVIEW GUIDE FOR MID-LEVEL MANAGERS
(Division Directors, Staff Directors, Branch Chiefs)
1. What factors, events, forces, reforms, changes in laws and regulations, haveoccurred in the past year or so, or are occurring, that might affect the workenvironment in your bureau/RO? (Please describe the nature of each factor: WhatIS the factor, when did it occur, and what has each entailed?) How about reorganization? . . . When was reorganization/streamlining begun in your work unit?_________ - What changes have occurred in your work unit as part of reorganization/streamlining? - What is the nature/type of these changes? How about the Strategic Plan? . . . Tell me about its implementation in yourdivision/office.
2. Do any other changes come to mind which have affected the work environment in your work unit?
3. Have you had high performance leadership training?_______ When?_______ Followup training?________ When?_______________ If YES, please describe the nature of the training.
4. About how long has [Bu…

INTERVIEWS AND PRESENTATIONS

INTERVIEWS AND PRESENTATIONSBlackburn, Thomas D., Ph.D. 1995. Interview by author,19 January, Lebanon, Illinois.Broglie, William F. 1995. Formal and informal interview series by author,Baltimore, Maryland.Bureau Quality Council (BQC) Chairs meeting minutes. 1995. Baltimore, Maryland.August 23.Childress, Lisa, HCFA Quality Support Team. 1994. Interview by author,8 December, Baltimore.Cho, Kwansik, Ph.D. 1995. Interview by author, 12 February, Seoul, Korea.Collins, Colonel and Sergeant Teal., U.S. Air Force/Material Command,Electronics Systems Center (1994 Quality Improvement Prototype AwardWinner). 1994. Interview by author, 23 September.Cometa, Lindsay. 1993. Formal and informal interview series by author,Baltimore, Maryland.Cometa, Lindsay. 1994. Formal and informal discussions with author,Baltimore, Maryland.Crowley, Stephanie. 1995. Formal and informal discussions with author,Baltimore, Maryland.Davis, Lori. 1995. Informal discussions with author, Boston, MA.Department of Energy qu…

INTERVIEWS AND PRESENTATIONS

INTERVIEWS AND PRESENTATIONSBlackburn, Thomas D., Ph.D. 1995. Interview by author,19 January, Lebanon, Illinois.Broglie, William F. 1995. Formal and informal interview series by author,Baltimore, Maryland.Bureau Quality Council (BQC) Chairs meeting minutes. 1995. Baltimore, Maryland.August 23.Childress, Lisa, HCFA Quality Support Team. 1994. Interview by author,8 December, Baltimore.Cho, Kwansik, Ph.D. 1995. Interview by author, 12 February, Seoul, Korea.Collins, Colonel and Sergeant Teal., U.S. Air Force/Material Command,Electronics Systems Center (1994 Quality Improvement Prototype AwardWinner). 1994. Interview by author, 23 September.Cometa, Lindsay. 1993. Formal and informal interview series by author,Baltimore, Maryland.Cometa, Lindsay. 1994. Formal and informal discussions with author,Baltimore, Maryland.Crowley, Stephanie. 1995. Formal and informal discussions with author,Baltimore, Maryland.Davis, Lori. 1995. Informal discussions with author, Boston, MA.Department of Energy qu…

INTERVIEW GUIDE

INTERVIEW GUIDE: BUREAU DIRECTORS/REGIONAL ADMINISTRATORSThe purpose of the interview is to obtain a profile of the bureau from the BureauDirector's/Regional Administrator's perspective. I also need to know about exogenousfactors that affect HCFA's work environment.1. What factors, events, forces, reforms, changes in laws and regulations, etc. haveoccurred in the past year or so, or are occurring, that might affect the workenvironment in your bureau? (Please describe the nature of each factor: What ISthe factor, when did it occur, and what has each entailed?)How about reorganization? . . . When was reorganization/streamlining begun inyour bureau/RO?______- What changes have occurred in _________ [bureau/RO] as part ofreorganization/streamlining?- What is the nature/type of these changes?How about the Strategic Plan? . . . Tell me about its implementation in yourbureau/RO.2. Do any other changes come to mind which have affected the work environment inyour bureau/RO?3. Have …